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The Windward Islands Bank (WIB) continues to support clients in difficult times.

The Windward Islands Bank (WIB) continues to support clients in difficult times and has opted to  automatically extend the moratorium with 3 months (June, July and August 2020) , with no additional charges and or interest, to provide immediate financial relief to our customers.

During the months of June, July and August 2020 WIB will extend the moratorium on Personal Loans, Commercial Loans, Mortgage Loans & Credit Cards. This entails that the client’s monthly payment (on principal and interest) will be deferred for 3 more months (June, July & August) whereby the initial loan term will be extended with the same number of months as the additional grace period. The monthly payments (principal and interest) remain the same.

For Sint Maarten clients, the adjustment will be done automatically while Statia and Saba clients need to Opt-In if they want to make use of this moratorium. (Loans and mortgages in arrears for more than 90 consecutive days are not eligible for the moratorium).

OPT-OUT SINT MAARTEN

Clients who do not wish to make use of this moratorium offer and who would like to maintain their current payment agreement, have the option to opt-out. This can be done by filling in an opt-out form via our website: www.wib-bank.net, or by submitting an e-mail to: customer.support@wib-bank.net or by calling us at 546-2942. 

When submitting your request, please indicate your full first name, last name, address and phone number (fixed and/or mobile) and provide the loan number of each respective loan and/or mortgage and/ or credit card number to which the opt-out is applicable.  The correct information is required for your request to be processed accordingly.

Corporate Clients in Sint Maarten that are wishing to Opt-Out are requested to email Mr. Vasco Daal at: vasco.daal@wib-bank.net

OPT-IN STATIA & SABA

Clients who wish to make use of this moratorium offer, have the option to opt-in. This can be done by filling in an opt-in form via our website or by submitting an e-mail to: customer.support@wib-bank.net or by calling us at 546-2942.

When submitting your request, please indicate your full first name, last name, address and phone number (fixed and/or mobile) and provide the loan number of each respective loan and/or mortgage and/ or credit card number to which the opt-in is applicable to. The correct information is required for your request to be processed accordingly.

Important note: The opt-in requests for Statia and Saba will be evaluated as per the stipulated lending guidelines of the Bank. The customers will be duly informed of the decision.    

Corporate Clients on Statia and Saba that are wishing to Opt-out are requested to email Mr. Vasco Daal at: vasco.daal@wib-bank.net

At Windward Islands Bank, we continue doing our utmost to assist you with your financial needs in these difficult times.

For further assistance:

For additional information please contact the Bank through our contact center: +1(721)-5462942 and/or e-mail us at customer.support@wib-bank.net

For bank updates and information on our services follow us on Facebook: WIB Windward Islands Bank or visit our website www.wib-bank.net

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